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159
Troubleshooting
Technical Notes and Index
Camera cannot focus.
• The intended subject is one with which
autofocus does not perform well.
• Select Auto for AF assist in set up menu.
• Turn camera off and then on again.
27
136
17
Pictures are blurred.
• Use flash.
• Increase the ISO sensitivity value.
• Enable electronic vibration reduction or
motion detection.
• Use BSS.
• Use tripod and self-timer.
30
42
134,
135
41
32
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Turn flash
off.
31
Streaks of light or partial
discoloration are visible in the
monitor.
Smear occurs when extremely bright light
strikes the image sensor. When shooting with
Continuous set to Multi-shot 16 and when
recording movies, avoiding bright objects, such
as the sun, reflections of the sun, and electric
lights is recommended.
41, 148
Flash does not fire.
• Flash is off.
• Some scene modes with which the flash does
not function is selected.
• On is selected for Blink proof in smart
portrait menu.
• D mode is selected.
• Another function that restricts flash is
enabled.
30
53
64
106
49
Optical zoom cannot be used.
Optical zoom cannot be used while recording
movies.
107
Digital zoom cannot be used.
• Digital zoom is set to Off in the setup menu.
Digital zoom is not available in the following
situations.
• When Scene auto selector, Portrait, or
Night portrait is selected for scene mode.
• When shooting in smart portrait mode.
• When shooting in subject tracking mode.
• Just before recording a movie (up to 2× can
be applied while recording movies).
•
When Continuous is set to Multi-shot 16.
136
51, 53,
54
62
65
106
41
Image mode not available.
Another function that restricts the Image mode
option is enabled.
49
Problem Cause/Solution A