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125
Troubleshooting
Technical Notes
Bright specks appear in pictures
taken with flash
Flash is reflecting off particles in air. Turn
flash off.
29
Flash does not fire • Flash is off.
• Some scene modes that cannot turn
on flash are selected.
• Anti-shake mode is applied.
• T modes other than [Time-lapse
movie A] and [Stop-motion movie]
are selected.
• [Continuous] or [Multi-shot 16] is
selected for [Continuous], or [On] is
selected for [BSS].
28
34
42
56
86,
88
Optical zoom cannot be used Optical zoom cannot be used while
recording movies.
56
Digital zoom cannot be used Digital zoom is not available when [Multi-
shot 16] is selected for [Continuous].
86
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continu-
ous].
86
No sound when shutter is
released
• [Off] is selected for [Sound settings] >
[Shutter sound] in setup menu.
• [Continuous] or [Multi-shot 16] is
selected for [Continuous], or [On] is
selected for [BSS] in shooting menu.
• P ([Sports] scene mode) or N
([Museum] scene mode) is selected.
• Anti-shake mode or T mode is
selected.
108
86, 88
35, 38
42, 56
AF-assist illuminator does not
light
• [Off] is selected for AF assist option in
setup menu.
• AF-assist illuminator turns off auto-
matically in some modes.
108
35-40
Pictures appear smeared Lens is dirty. Clean lens. 118
Colors are unnatural White balance does not match light
source.
84
Randomly spaced bright pixels
(“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
• Using flash
•
Specifying a lower ISO sensitivity set-
ting
• Choosing scene mode with noise reduc-
tion
28
89
35-40
Problem Cause/Solution c