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Troubleshooting
Troubleshooting
If an operation does not work
The camera does not turn on or a function buttons do not respond.
Possible cause Corrective action Ref. Page
The power is off. Open the lens barrier to turn on the camera. p.17
The batteries are
loaded incorrectly.
Reload the batteries correctly. p.11
The batteries are
exhausted.
Replace the batteries with new ones. p.11
The batteries are
temporarily unable to
function because of the
cold.
The batteries may be too cold. Warm them
before using them.
–
The camera has turned
off automatically.
Close the lens barrier, then open it again. p.17
There is condensation*
inside the camera.
Wait until the camera dries before turning it on
again.
–
The camera is
connected to a PC.
The camera will not operate while it is connected
to a PC.
–
*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and
turns to droplets of water.
No picture is taken when the shutter button is pressed.
Possible cause Corrective action Ref. Page
The lens barrier is
closed.
Open the lens barrier. p.29
The power is off. Open the lens barrier. p.17
The flash has not
finished charging.
Release your finger from the shutter button.
When the green lamp stops blinking, resume
shooting.
p.33
The movie just taken is
being written to the
card.
Release your finger from the shutter button.
When the green lamp stops blinking, resume
shooting.
p.9, p.32
The internal memory or
card is full.
Erase unwanted pictures or insert a new card.
Before erasing, download important images to a
PC.
p.61, p.76