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154
Troubleshooting
Technical Notes
Digital zoom cannot be
used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following situations.
- When Scene auto selector, Portrait or Night
portrait is selected for scene mode
- When smile mode is selected
- When Multi-shot 16 is selected for Continuous
- Before movie recording begins (digital zoom of up to
2× can be applied while movies are being recorded)
133
36, 37, 42
52
105
77
Image mode not
available.
Image mode cannot be adjusted when Multi-shot 16 is
selected for Continuous.
105
No sound when shutter
is released.
•Off is selected for Shutter sound of the Sound settings
option in the setup menu.
• Continuous, BSS, or Multi-shot 16 is selected for
Continuous in shooting menu.
• When Museum is selected in scene mode.
• Sport continuous mode is selected.
• D mode is selected.
• Do not block the speaker.
134
105
40
48
77
4, 24
AF-assist illuminator
does not light.
•Off is selected for AF assist in the setup menu.
• AF-assist illuminator turns off automatically in some scene
modes.
133
36 – 41
Pictures appear
smeared.
Lens is dirty. Clean lens. 144
Colors are unnatural. White balance does not match light source. 102
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark, so shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
• Use flash.
• Specifying a lower ISO sensitivity setting.
• Using a scene mode which has noise reduction ability.
30
108
36
Pictures are too dark
(underexposed).
• Flash is W (off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Use high sensitivity mode, or raise the ISO sensitivity.
• Subject is backlit. Use Backlight or change the flash
mode to X (fill flash).
30
24
30
34
50, 108
30, 41
Pictures are too bright
(overexposed).
Adjust exposure compensation. 34
Problem Cause/Solution A