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TROUBLESHOOTING
Symptom
No picture is displayed.
HTML documents are not displayed.
• Is the 24 V AC or 220 V - 240 V AC cable firmly connected?
• Is the video cable or network cable connected properly?
• HTML files in the camera might be broken. Initializing is
required.
11
30
Cannot access the camera from the
browser.
• Are the network cables connected properly?
• Is the status indicator lamp of the network connection termi-
nal on?
If not, a network connection has not been established or the
other devices are not in operation.
• Is a valid IP address set for the camera?
• Are you connecting to a wrong IP address?
Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the camera).
If the camera replies, the connection is correct.
If not, set the correct IP address for your PC and/or to the
camera.
11, 15-18
What to do Reference page