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All our cameras purchased through authorized bona fide
photographic distribution channels are guaranteed against
defects of material or workmanship for a period of twelve
months from the date of your purchase. Service will be
rendered, and defective parts will be replaced without cost
to you within that period, provided the camera does not show
evidence of impact, sand or liquid damage, mishandling,
tampering, battery or chemical corrosion, operation contrary to
operating instructions, or modification by an unauthorized repair
shop. The manufacturer or its authorized representatives shall
not be liable for any repair or alterations except those made with
its written consent and shall not be liable for damages from
delay or loss of use or from other indirect or consequential
damages of any kind, whether caused by defective material
or workmanship or otherwise; and it is expressly agreed that
the liability of the manufacturer or its representatives under
all guarantees or warranties, whether expressed or implied,
is strictly limited to the replacement of parts as hereinbefore
provided. No refunds will be made on repairs by non-authorized
service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month
warranty period should be returned to the dealer from whom
you purchased the camera or to the manufacturer. If there are
no representatives of the manufacturer in your country, send the
camera to the manufacturer, with postage prepaid. In this case,
it will take a considerable length of time before the camera can
be returned to you owing to the complicated customs
procedures required. If the camera is covered by warranty,
repairs will be made and parts replaced free of charge,
and the camera will be returned to you upon completion
of servicing. If the camera is not covered by warranty, regular
charges of the manufacturer or of its representatives will apply.
Shipping charges are to be borne by the owner. If your camera
was purchased outside of the country where you wish to have
it serviced during the warranty period, regular handling and
servicing fees may be charged by the manufacturer’s
representatives in that country. Notwithstanding this, your
camera returned to the manufacturer will be serviced free
of charge according to this procedure and warranty policy.
In any case, however, shipping charges and customs clearance
fees to be borne by the sender. To prove the date of your
purchase when required, please keep the receipt or bills
covering the purchase of your camera for at least a year.
Before sending your camera for servicing, please make sure
that you are sending it to the manufacturer’s authorized
representatives or their approved repair shops, unless you
are sending it directly to the manufacturer. Always obtain
a quotation for the service charge, and only after you accept
the quoted service charge, instruct the service station
to proceed with the servicing.
• This warranty policy does not affect the customer’s statutory
rights.
• The local warranty policies available from our distributors
in some countries can supersede this warranty policy.
Therefore, we recommend that you review the warranty
card supplied with your product at the time of purchase,
or contact our distributor in your country for more information
and to receive a copy of the warranty policy.
WARRANTY POLICY
QS1-SG-EN.book Page 42 Friday, August 8, 2014 8:51 AM