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9. Service and Warranty
Recycling Information for Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization’s product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors.
There is currently a system of recycling up and
running in the European countries, such as The
Netherlands, Belgium, Norway, Sweden and
Denmark.
In U.S.A., Philips Consumer Electronics
North America has contributed funds for the
Electronic Industries Alliance (EIA) Electronics
Recycling Project and state recycling initiatives
for end-of-life electronics products from
household sources. In addition, the Northeast
Recycling Council (NERC) - a multi-state
non-profit organization focused on promoting
recycling market development - plans to
implement a recycling program.
In Asia Pacific, Taiwan, the products can be taken
back by Environment Protection Administration
(EPA) to follow the IT product recycling
management process, detail can be found in web
site www.epa.gov.tw
For help and service, please read the section of
Service and Warranty or the following team of
Environmental specialist can help.
Mr. Job Chiu - Environment manager
Philips Electronics Industries (Taiwan) Ltd,
Monitor Business Unit
E-mail: job.chiu@philips.com
Tel: +886 (0) 3 454 9839
Mr. Maarten ten Houten - Senior Environmental
Consultant
Philips Consumer Electronics
E-mail: marten.ten.houten@philips.com
Tel: +31 (0) 40 27 33402
Ms. Delmer F. Teglas
Philips Electronics North America
E-mail: butch.teglas@philips.com
Tel: +1 865 521 4322
Banned Substance Declaration
This product comply with RoHs and Philips BSD
(AR17-G04-5010-010) requirements
CE Declaration of Conformity
Philips Consumer Electronics declare under our
responsibility that the product is in conformity
with the following standards
• EN60950:2000 (Safety requirement of
Information Technology Equipment)
• EN55022:1998 (Radio Disturbance
requirement of Information Technology
Equipment)
• EN55024:1998 (Immunity requirement of
Information Technology Equipment)
• EN61000-3-2:2000 (Limits for Harmonic
Current Emission)
• EN61000-3-3:1995 (Limitation of Voltage
Fluctuation and Flicker)
following provisions of directives applicable
• 73/23/EEC (Low Voltage Directive)
• 89/336/EEC (EMC Directive)
• 93/68/EEC (Amendment of EMC and Low
Voltage Directive)
and is produced by a manufacturing
organization on ISO9000 level.
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Service and Warranty
ENGLISH