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Appendix
t Memo
• In rare cases, the camera may not operate correctly due to
static electricity. This can be remedied by taking the battery
out and putting it back in again. If the camera operates
correctly, it does not require any repairs.
Troubleshooting
Problem Cause Remedy
The camera
does not turn on.
Battery is not
installed properly.
Check the orientation
of the battery.
The battery power
is low.
Charge the battery.
The shutter
cannot be
released.
The built-in flash is
being charged.
Wait until charging is finished.
There is no
available space on
the memory card.
Insert a memory card with
available space or delete
unwanted images.
Data is being
processed.
Wait until processing is finished.
The lens aperture
ring is set to a
position other than
9
Set the lens aperture ring to the
9 position or select [Enable]
in [26 Using Aperture Ring] of the
E4 menu. (p.92)
Autofocus does
not work.
The subject is
difficult to focus
on.
v cannot work well for low-
contrast objects (the sky, white
walls, etc.), dark colors, intricate
designs, rapidly-moving objects
or scenery shot through a window
or a net-like pattern.
Lock focus on another object
located at the same distance as
your subject, then aim at the
target and take a picture.
Alternatively, use w.
The subject is too
close.
Move away from the subject and
take a picture.
The focus
cannot be
locked.
AF Mode of Live
View is set to f.
Set [Contrast AF] to e, j, g,
h or i. (p.51)
The built-in flash
does not
discharge.
The flash mode is
set to A or B.
When the flash mode is set to A
or B, the flash does not
discharge if the subject is bright.
Change the flash mode. (p.47)
The camera is
not recognized
when it is
connected to a
computer.
The USB
connection mode
is set to [PTP].
Set [USB Connection] to [MSC] in
the D2 menu.
Dust or dirt
particles appear
in images.
The CMOS sensor
is dirty or dusty.
Activate [Dust Removal] from the
D4 menu. The Dust Removal
function can be activated every
time the camera is turned on and off.
Refer to “Sensor Cleaning” (p.96)
if the problem persists.
There are visible
defects in a
captured image,
or parts in the
display monitor
that do not light
up or remain lit.
There are
defective pixels in
the CMOS sensor.
Activate [Pixel Mapping] from the
D4 menu.
It takes about 30 seconds to
correct the defective pixels, so be
sure to install a fully charged
battery.
Problem Cause Remedy
e_kb558_om.book Page 95 Tuesday, September 16, 2014 11:59 AM