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Troubleshooting
Problem Possible Causes Solution
Camera does not turn
on
The battery has been
depleted.
The battery is not inserted
correctly.
Recharge the battery.
Correctly reinstall the battery.
Camera turns off
suddenly during
operation
The battery has been
depleted.
Recharge the battery.
The picture is blurred
Camera shakes while
taking a picture.
Turn on the OIS feature.
Please use tripod for high
magnication (above 15X)
optical zoom.
Images and video files
cannot be saved
The SD memory card is full.
The SD memory card is
locked.
Use another SD memory card
or delete unnecessary les.
Unlock the SD memory card.
Saving data to memory
card is slow
Using an SD memory card
below Class 4 may result in
slower recording times.
Use an SD memory card with
Class 4 or higher to improve
performance.