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Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty period should be returned
to the dealer from whom you purchased the camera or to the manufacturer. If there are no
representatives of the manufacturer in your country, send the camera to the manufacturer,
with postage prepaid. In this case, it will take a considerable length of time before the camera
can be returned to you owing to the complicated customs procedures required. If the camera
is covered by warranty, repairs will be made and parts replaced free of charge, and the
camera will be returned to you upon completion of servicing. If the camera is not covered by
warranty, regular charges of the manufacturer or of its representatives will apply. Shipping
charges are to be borne by the owner. If your camera was purchased outside of the country
where you wish to have it serviced during the warranty period, regular handling and servicing
fees may be charged by the manufacturer’s representatives in that country. Notwithstanding
this, your camera returned to the manufacturer will be serviced free of charge according to
this procedure and warranty policy. In any case, however, shipping charges and customs
clearance fees to be borne by the sender. To prove the date of your purchase when required,
please keep the receipt or bills covering the purchase of your camera for at least a year.
Before sending your camera for servicing, please make sure that you are sending it to the
manufacturer’s authorized representatives or their approved repair shops, unless you are
sending it directly to the manufacturer. Always obtain a quotation for the service charge, and
only after you accept the quoted service charge, instruct the service station to proceed with
the servicing.
• This warranty policy does not affect the customer’s statutory rights.
• The local warranty policies available from our distributors in some countries can supersede this
warranty policy. Therefore, we recommend that you review the warranty card supplied with your
product at the time of purchase, or contact our distributor in your country for more information
and to receive a copy of the warranty policy.
The CE Mark is a Directive conformity mark of the European Union.