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Before contacting a service center
Symptom Causes Remedy
- A picture was taken
within 0.8 m from the
subject without setting an
appropriate macro mode
- Taking a picture beyond
the flash range
- The lens is smudged or
dirty
- Flash off mode has been
selected
The images are
unclear
The flash does
not fire
- If the subject is closer than 0.8m,
select macro shot mode
- Take a picture within the flash range
- Clean the lens
- Dis-engage flash off mode
- Reset the date and time correctly
- The date and time have
been set incorrectly or
the camera has adopted
the default settings
- Camera malfunction
- Incorrect memory card
format
Incorrect date
and time is
displayed
The camera
buttons do not
operate
A card error has
occurred while
the memory
card is in the
camera.
- Remove /re-insert batteries and switch
the camera on
- Re-format the memory card (p.67)
- Incorrect file name
(Violation of DCF format)
The images
don't play back
- Do not change the image file name