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Before contacting a service centre
Symptom Causes Remedy
- White balance setting is
incorrect
- Exposure is excessive
- Cable connection is incorrect
- The camera is off
- There are no batteries, the
batteries are exhausted or the
AC adapter is not connected.
- The operating system is not
Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB
- The camera driver is not
installed
Colour of image is
different to the
original scene
Images are too
bright
When using the
PC’s explorer, the
[Removable Disk]
file does not show
- Select appropriate White balance
- Reset exposure compensation
- Check the connection
- Turn the camera on
- Insert new batteries or check the adapter
connection
- Install Windows 98, 98SE, 2000, ME, XP/
Mac OS 9.0~10.2 to PC that supports USB
- Install a [USB Storage Driver]