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troubleshooting
Storage media
Symptom Explanation/Solution
Memory card functions are not operable.
Insert a memory card into your camcorder properly.
➥
page 27
If you use a memory card formatted on a computer, format it again directly on your
camcorder.
➥
page 57
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Image cannot be deleted.
You cannot delete the images protected by another device.
Release the protection of the image on the device.
➥
page 50
Release the lock on the write-protect tab of the memory card (SDHC memory card,
etc.), if any.
➥
page 28
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You cannot format the memory card.
Release the lock on the write-protect tab of the memory card (SDHC memory card,
etc.), if any.
➥
page 28
Copy all important recorded files to your PC before formatting.
Samsung shall not be responsible for any loss of data. (It is recommended that you
copy the data to your PC or other storage media.)
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The data file name is not indicated
correctly.
The file may be corrupted.
The file format is not supported by your camcorder.
Only the file name is displayed, if the directory structure does not comply with the
international standard.
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Recording
Symptom Explanation/Solution
Pressing the Recording start/stop
( ) button does not start recording.
There is not enough free space to record on the storage media.
Make sure the memory card is inserted and write-protect tab is set to unlock.
The internal temperature of your camcorder is unusually high.
Turn off your camcorder and leave it for a while in a cool place.
Your camcorder is damp and moist inside (condensation).
Turn off your camcorder and leave it for about 1 hour in a cool place.
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The actual recording time is less than
the estimated time.
The estimated recording time may vary depending on contents and features used.
Recording a fast-moving subject increases the bit rate and consequently the amount
of storage space required for the recording, which can lead to a shorter available
recording time.
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