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FAQ
When you can not playback the recorded movie clip on your computer.
When you can not playback the recorded movie clip on your computer, it
is mostly caused by the video codec installed on the computer.
[How to playback the H.264(MPEG4.AVC) movie clips]
• Using the QuickTime Player 7.4
Install the “QuickTime Player 7.4” provided in the CD.
(The QuickTime Player 7.4 supports the H.264(MPEG4.AVC) compression
for videos.)
Plays back using the “QuickTime Player 7.4”.
• How to use with installing United Codec
We recommend that install the latest United Codec. (Recommendable
Codec : K-Lite Codec Pack Full latest version)
Plays back using the “video player.”
(When installed K-lite codec with its full version, the Media Player
Classic or Window Media Player 11 is recommended)
“QuickT
ime Player 7.4”, “K-lite United Codec full version” should be
installed in Windows ServicePack2 or later.
Although the computer is guaranteed as operated, the playback might be
intermittent depending on an user’s computer.
● If a PC (Windows 98SE) repeatedly stops responding while the camera
and PC are connected.
If a PC (Windows 98SE) is turned on for a long time and the camera has to
be repeatedly re-connected, the PC may not recognise the camera. In this
case, restart the PC.
● If a PC connected with the camera stops responding while Windows is
starting.
In this case, disconnect the PC and the camera and Windows will start.
If the problem happens repeatedly, set the Legacy USB Support to disable
and re-start the PC. The Legacy USB Support is in the BIOS setup menu.
(The BIOS setup menu differs from the PC manufacturers and some BIOS
menus don’t have Legacy USB Support) If you can’t change the menu by
yourself, contact to the PC manufacturer or BIOS manufacturer.
● If the movie clip can’t be deleted, or if a removable disk can’t be
extracted or if an error message displays during the file transfer.
If you install only the Samsung Master, the problems mentioned above may
occur.
- Close the Samsung Master program by clicking the Samsung Master icon
on the Taskbar.
- Install all the application programs included in the software CD.
● When the screen ratio of movie player does not meet with monitor.
If the resolution of monitor is smaller than the resolution of recorded movie
clip, the screen ratio of movie player may not meet with monitor. Using the
menu of movie player, you can adjust the screen ratio.