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If you have trouble operating your camera, refer to the
following table. If the guidelines do not enable you to solve
the problem, contact an authorized technician.
Problem
Nothing appears on
the screen.
The image on the
screen is dark.
The afterimage of
moving objects
remain on the
screen.
The image on the
screen is dim.
The camera is not
working properly,
and the surface of the
camera case is hot.
Solution
• Check that the power cord and line connection
between the camera and monitor are fixed properly.
• Check that the DC/VIDEO selection switch on the
rear of the camera is set to a proper position
according to the type of your auto iris lens.
• Check that you have set the 'Shutter' feature under
the setup menu to 'ESC' mode.
• Check that you have set to a proper sensitivity
and brightness level in the 'Shutter' feature.
• It occurs temporarily when the camera converge
available light to produce clear image under low
illumination. It is normal.
• If you decrease the sensitivity level of the 'Shutter'
feature under the setup menu, this symptom can be
eliminated, but the image on the screen may be
darker.
• Check if the lens is stained. If dirty, clean the lens
with soft, clean cloth.
• Check that you have properly connected the camera
to an appropriate power source. Refer to page 17.
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Problem
‘Auto’ mode does
not activate.
The color of the
picture is not
matched.
The image on the
screen flickers.
Solution
•Have you set the 'Gain’ feature under the setup
menu to 'OFF'? Set the feature to 'AGC'.
•Have you set the level of video lens too low?
• Check that you have properly set the 'White
Balance’ feature under the setup menu.
• Is the camera facing to direct sunlight or
fluorescent lighting? Change the camera position.
• Check that the DC/VIDEO selection switch on the
rear of the camera is set to a proper position
according to the type of your auto iris lens.
The contrast on the
screen is too weak.
• Adjust the contrast feature of the monitor.
• If the camera is exposed to too strong light,
change the camera position.
The image on the
screen is distorted.
• Check that the power frequency is proper in
'Sync.’ If the power frequency is not proper, the
linelock synchronization mode cannot be used.
Set the 'Synchronization Mode' to 'INT' mode.
– NTSC Model’s Power frequency in LL mode: 60Hz
– PAL Model’s Power frequency in LL mode: 50Hz
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