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appendix
PROBLEM SOLUTION
<Motion detection / Video
analytics> of <Event setup> is set
to <Enable>, but no notification
e-mail reaches me even when an
analysis event had occurred.
y
Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Motion detection / Video analytics> should be set to <Enable>.
C.
Check if the <E-mail> option of <Event action setup> menu is
checked to use.
Can I define event rules even
when I don’t use <Motion
detection / Video analytics>?
y
Yes, it can be. You can set rules for events despite of the intelligent
video analysis setting.
No signal is found at the Alarm
Output port even when an
intelligent video analysis event is
generated.
y
Check alarm output port settings.
Cannot record into the SD memory
card.
y
Check if the memory card is defective.
y
Check if the write protection tab of the memory card is set to
“
LOCK
”
.
SD memory card is inserted but
the camera does not operate
properly.
y
Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
y
Format the memory card again in <Setup>
<Event>
<Storage>
menu.
Cannot format the SD memory
card.
y
Check if the write protection tab of the memory card is set to “
LOCK
”.
134_ appendix