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18-GB
Troubleshooting
If any problems occur with your products, refer to the following solutions.
If the problem persists, contact your Sony dealer.
Symptom Cause/Solution
Unable to charge the battery pack or the
CHARGE lamp fails to light.
The camera is turned on.
Turn the camera off.
The AC Adaptor is disconnected.
Connect the AC Adaptor properly.
The camera is not placed on the Cyber-shot Station correctly.
Place the camera correctly.
The battery pack is not installed correctly.
Install the battery pack correctly.
The battery pack is completely charged.
The battery pack installed into the camera is inapplicable.
Install the battery pack compatible with your camera.
The CHARGE lamp blinks fast, or blinks
for more than 10 seconds.
The battery pack installed into the camera is inapplicable.
Install the battery pack compatible with your camera.
The connection is not correct. The camera is not placed
correctly on the Cyber-shot Station.
Remove the camera from the Cyber-shot Station and
reconnect the AC Adaptor. After the CHARGE lamp goes
off, place the camera on the Cyber-shot Station.
Unable to turn on the camera, or
it suddenly gets turned off.
The camera is not placed on the Cyber-shot Station correctly.
Place the camera correctly.
The AC Adaptor is disconnected.
Connect the AC Adaptor properly.
The images cannot be played back on
a TV.
The HD output setting is incorrect.
Refer to the operating instructions supplied with the
camera, and set the HD output setting correctly.
The Component A/V Cable or A/V connecting cable from the
Cyber-shot Station is not connected properly to the TV.
Connect the cable properly or correct the setting.
Buttons on the Remote Commander
do not work, and no operations can be
performed.
The camera is not placed correctly on the Cyber-shot Station.
Place the camera correctly.
The AC Adaptor is disconnected.
Connect the AC Adaptor properly.
The battery in the Remote Commander is dead.
Replace the battery with a new one.
Unable to attach the camera on the
Cyber-shot Station or the camera is
unstable.
The station plate is not attached properly.
Confirm that the station plate is compatible with your
camera and attach it properly.