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Troubleshooting
Symptom Cause and/or Corrective Actions
• The power source is disconnected.
c Connect it firmly (p. 17, 18).
• The battery is dead.
c Use a charged battery pack (p. 13, 17).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize (p. 178).
• The gold-plated connector of the tape is dirty or dusty.
c Clean the gold-plated connector (p. 156).
• The q REMAIN is set to AUTO in the menu settings.
c Set it to ON to always display the remaining tape indicator
(p. 105).
When operating using the “Memory Stick”
– DCR-PC5E only
Symptom Cause and/or Corrective Actions
• The “Memory Stick” has already been recorded to its full
capacity.
c Erase unnecessary images and record again (p. 148).
• The “Memory Stick” is not inserted.
c Insert a “Memory Stick” (p. 121).
• The “Memory Stick” formatted incorrectly is inserted.
c Format the “Memory Stick” or use another “Memory Stick”
(p. 108).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The image is protected.
c Cancel image protection (p. 147).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The image to protect is not played back.
c Press INDEX to play back the image (p. 141).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The image to write a print mark is not played back.
c Press or INDEX to play back the image (p. 141).
• The write-protect tab on the “Memory Stick” is set to LOCK.
c Set the tab to write (p. 118).
• The battery pack is dead.
c Install a charged battery pack or use the AC adaptor instead
of the battery pack (p. 13, 17, 18).
Recording does not function.
The image cannot be deleted.
You cannot format the “Memory
Stick”.
You cannot write a print mark on the
still image.
The photo save function does not
work.
You cannot protect the image.
Deleting all the images cannot be
carried out.
indicator does not appear when
using a tape with cassette memory.
Remaining tape indicator is not
displayed.
The % and Z indicators flash and no
functions except for cassette ejection
work.
The cassette cannot be removed from
the holder.