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Troubleshooting
Troubleshooting
The eyes of the subject come out red.
• Set [Red Eye Reduction] in the (Setup) menu to [On] (page 51).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 28).
• The battery level is low. Insert the charged battery pack.
Cannot play back images.
• Press (Playback) (page 28).
• The folder/file name has been changed on your computer (page 72).
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection (page 68).
The date and time are not displayed.
• The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
control button (page 18).
The image appears rough right after playback starts.
• This may happen due to image processing. This is not a malfunction.
The image does not appear on the TV.
• Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 57).
• Check whether the connection is correct (page 59).
Cannot delete an image.
• Cancel the protection (page 44).
The resizing function does not work.
• You cannot resize movies.
Viewing images
Deleting/Editing images