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When you print images at a shop, ask the shop whether they can print the images without
cutting off both edges.
[329] Troubleshooting Troubleshooting Printing
You cannot print images with the date.
If you set [ Write Date] to [On], you can print still images with the date. Note that you
cannot delete the date from the image on the camera.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can
recognize Exif information. For compatibility with Exif information, consult the
manufacturer of the printer or the software.
Using PlayMemories Home (Windows version only), you can insert a date even into
images that were taken without recording the date.
When you print images at a shop, images can be printed with the date if you ask them to
do so.
[330] Troubleshooting Troubleshooting Others
The lens gets fogged.
Moisture condensation has occurred. Turn off the product and leave it for about an hour
before using it.
[331] Troubleshooting Troubleshooting Others
The product stops with the lens portion extended./The
product turns off with the lens portion extended.
Do not attempt to force lens that has stopped moving.
Insert a charged battery pack, then turn the product on again.