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Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the
following solutions.
1 First check the items on the tables below. If code
displays “C:ss:ss” appear on the LCD
screen, the self-diagnostics display
function is working (page 86).
2 Should your camera still not work properly, press
the RESET button on the bottom of the camera using
a fine-tipped object, then turn on the power again.
(All the settings including date and time are
cleared.)
3 Should your camera still not work properly, consult
your Sony dealer or local authorized Sony service
facility.
Batteries and power
RESET button
Symptom Cause Solution
The battery remaining
indicator is incorrect, or
sufficient battery remaining
indicator is displayed but the
power runs out soon.
• You have used the camera for a long time
in an extremely hot or an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on
the battery/“Memory Stick” cover are
dirty.
• The Nickel Metal Hydride batteries are
exhibiting the “memory effect” (page 14).
• The batteries are dead (page 93).
—
p Install charged batteries (page 16).
p Wipe any dirt off from them with a dry cloth
(page 16).
p To restore the batteries to their original
condition, use them until they are fully drained
before recharging them.
p Replace the batteries with a new one.