Filter
Top Products
Black bands appear at the top and bottom of the LCD
monitor of the 4:3 TV.
This happens when viewing an image on a 4:3 TV. This is not a malfunction.
Troubleshooting Troubleshooting Copying/Connecting to other devices
Images are not copied correctly.
You cannot copy images using the HDMI cable.
An AV cable (sold separately) is not connected properly. Make sure that the cable is
connected to the input jack of the device.
You cannot copy XAVC S movies.
Troubleshooting Troubleshooting Connecting to a computer
PlayMemories Home cannot be installed.
An Internet connection is required to install PlayMemories Home.
Check the computer environment or installation procedure required to install PlayMemories
Home.
Troubleshooting Troubleshooting Connecting to a computer
PlayMemories Home does not work correctly.
Quit PlayMemories Home and restart your computer.
Troubleshooting Troubleshooting Connecting to a computer
This product is not recognized by the computer.
187