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Troubleshooting
Symptom Cause/Solution
The date and time are recorded
incorrectly.
• Set the correct date and time (pages 18 and 114).
The F value and shutter speed flash
when you press and hold the shutter
button halfway down.
• Adjust the correct exposure (page 52).
Viewing images
Symptom Cause/Solution
Your camera cannot play back
images.
• Set the mode switch to (page 40).
• The folder/file name has been changed on your computer (page 87).
• Playback of image files that have been modified by a computer or images shot using other cameras
on your camera is not guaranteed.
• The camera is in USB mode. Cancel USB communication (pages 83 and 93).
The image appears rough right after
playback starts.
• The image may appear rough right after playback starts due to the image processing. This condition
is not a malfunction.
The image cannot be played back on
a computer.
• See page 100.
Deleting/Editing Images
Symptom Cause/Solution
Your camera cannot delete an image.
• The image is protected. Cancel the protection (page 64).
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the
LOCK position. Set the switch to the recording position (page 117).
You have deleted an image by
mistake.
• Marking (protect) will prevent you from deleting images by mistake (page 64).
• If you are using the “Memory Stick Duo” with write-protect switch, we recommend that you set the
switch to the LOCK position to prevent accidental erasure (page 117).
The resizing function does not work.
• You cannot resize movies and Multi Burst images.
You cannot display a print (DPOF)
mark.
• You cannot display print (DPOF) marks on movies.