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Troubleshooting
Viewing images
Deleting/editing an image
Symptom Cause Solution
The image cannot be
played back.
• The mode dial is not set to .
• You changed the folder/file name on a computer.
• You cannot play back the image on the camera if
you modify the image on a computer.
• The camera is in USB mode.
pSet the mode dial to (page 38).
pSee page 92.
—
pCancel USB communication (page 87).
The image is coarse right
after being played back.
• The image momentarily becomes rough for
image processing.
pThis is not a malfunction.
The images cannot be
played back on a TV.
• The [Video Out] setting for the camera in SET
UP is incorrect.
• The connection is not correct.
pSet [Video Out] to [NTSC] or [PAL] (pages 47 and 117).
pCheck the connection (page 40).
The images cannot be
played back on a
computer.
— pSee page 104.
Symptom Cause Solution
Your camera cannot
delete an image.
• The image is protected.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
pCancel the protection (page 68).
pSet it to the recording position (page 119).
You have deleted the
image by mistake.
• Once you have deleted an image, you cannot
restore it.
pProtecting the image can prevent accidental erasure (page 68).
pThe write-protect switch on the “Memory Stick” will prevent
you from deleting images by mistake (page 119).
The resizing function
does not work.
• You cannot resize movies or Multi Burst images. —
You cannot attach a print
(DPOF) mark.
• Print (DPOF) marks cannot be attached to
movies.
—
You cannot cut a image. • The movie is not long enough to cut.
• Protected movies cannot be cut.
• Still images cannot be cut.
—
pCancel the protection (page 68).
—