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Troubleshooting
Also see “PictBridge compliant printer” (as follows) in conjunction with the following items.
Images are printed with both edges cut off.
• When you print an image shot with the image size set to [16:9(HDTV)], both edges of the
image may be cut off.
• When printing images using your own printer, try canceling the trimming or borderless
settings. Consult the printer manufacturer as to whether the printer provides these functions or
not.
• When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
A connection cannot be established.
• The camera cannot be connected directly to a printer that is not compliant with the PictBridge
standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
• Check that the printer is turned on and can be connected to the camera.
• Set [USB Connect] to [PictBridge] in the (Setup) menu (page 53).
• Disconnect and connect the cable for multi-use terminal again. If an error message is
indicated on the printer, refer to the operating instructions supplied with the printer.
Nothing appears on the camera screen when a USB connection is made.
• The switch on the cable for multi-use terminal is set to “TV”. Set to “CAMERA” (page 71).
Cannot print images.
• Check that the camera and the printer are properly connected using the cable for multi-use
terminal.
• Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
• If you select [Exit] during printing, images may not print. Disconnect and connect the cable
for multi-use terminal again. If you still cannot print your images, disconnect the cable for
multi-use terminal, turn the printer off and then on, then connect the cable for multi-use
terminal again.
• Movies cannot be printed.
• Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
• You disconnected the cable for multi-use terminal before the (Do not disconnect cable
for multi-use terminal) mark disappears.
Printing
PictBridge compliant printer