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Warning indicators and messages
If a code starting with a letter of the
alphabet appears, your camera has a self-
diagnosis display. The last two digits
(indicated by
ss) will differ depending on
the state of the camera.
If you are unable to solve the problem even
after trying the following corrective actions
a few times, contact your Sony dealer or
local authorized Sony service facility.
C:32:ss
• There is trouble with your camera’s
hardware. Turn the power off and on
again.
C:13:ss
• The camera cannot read or write data on
the “Memory Stick Duo”. Re-insert the
“Memory Stick Duo” several times.
• The internal memory has experienced a
format error, or an unformatted
“Memory Stick Duo” is inserted.
Format the internal memory or the
“Memory Stick Duo” (page 50).
• The inserted “Memory Stick Duo”
cannot be used with your camera, or the
data is damaged. Insert a new “Memory
Stick Duo” (page 93).
E:61:ss
E:91:ss
• A camera malfunction has occurred.
Initialize the camera (page52), then
turn the power on again.
If the following messages appear, follow
the instructions.
E
• The battery level is low. Charge the
battery pack (
t step 1 in “Read This
First”). Depending on the conditions of
use or the type of battery pack, the
indicator may flash even though there
are still 5 to 10 minutes of remaining
battery time left.
For "InfoLITHIUM" battery only
• This battery pack is not a
“InfoLITHIUM” type.
System error
• Turn the power off and then on again
(
t step 2 in “Read This First”).
Internal memory error
• Turn the power off and then on again
(
t step 2 in “Read This First”).
Reinsert the Memory Stick
• Insert the “Memory Stick Duo”
correctly.
• The inserted “Memory Stick Duo”
cannot be used in your camera
(page 93).
• The “Memory Stick Duo” is damaged.
• The terminal section of the “Memory
Stick Duo” is dirty.
Memory Stick type error
• The inserted “Memory Stick Duo”
cannot be used in your camera
(page 93).
Format error
• Format the media again (pages 49 and
50).
Self-diagnosis display Messages