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Troubleshooting
DCR-HC32E/HC33E/HC39E/HC42E/HC43E 2-584-907-11(1)
Cassette/Tape
Insert a cassette (p. 16).
Reinsert the cassette.
• Check if the cassette is damaged.
The tape is locked - check the
tab (p. 103).
The tape has reached the end.
• Rewind or change the tape.
“Memory Stick Duo”
Insert a Memory Stick (p. 16).
Reinsert the Memory Stick.
• Reinsert the “Memory Stick Duo” a
few times. If even then the indicator
flashes, the “Memory Stick Duo”
might be damaged. Try with another
“Memory Stick Duo.”
This is a read-only Memory Stick.
• Insert a writable “Memory Stick Duo.”
Incompatible type of Memory
Stick.
• A type of “Memory Stick Duo”
incompatible with your camcorder is
inserted (p. 104).
This Memory Stick is not
formatted correctly.
• Check the format, then format the
“Memory Stick Duo” as necessary (p.
45, 104).
Cannot record. The Memory Stick is
full.
• Delete unnecessary images (p. 63).
The Memory Stick is locked.
Check the tab (p. 104).
Cannot playback. Reinsert the
Memory Stick (p. 16).
Cannot record. Reinsert the Memory
Stick (p. 16).
No file.
• No file is recorded or there is no
readable file on the “Memory Stick
Duo.”
USB streaming... This function is not
available.
• You tried to play back or record on
a “Memory Stick Duo” during USB
Streaming.
Memory Stick folders are full.
• You cannot create folders exceeding
999MSDCF. You cannot delete created
folders using your camcorder.
• You will have to format the “Memory
Stick Duo” (p. 45), or delete them
using your computer.
Cannot record still images on
Memory Stick (p. 104).
Cannot record movies on Memory
Stick (p. 104).
Continued