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2. Daytime photos or videos appear too dark
a. Make sure that the camera is not aimed at the sun or other
light sources during the day, as this may cause the auto exposure
to produce darker results.
3. Night photos or videos appear too bright
a. You will get the best results when the subject is within the ideal
flash range, no closer than 10’ (3m) from the camera. Subjects
may appear too light at closer distances.
4. Daytime photos or videos appear too bright
a. Make sure that the camera is not aimed at the sun or other light
sources during the day.
5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving
subjects, the 4MP or 6MP resolution settings may not perform
as well as the 2MP setting.
b. If you have multiple images where fast moving subjects produce
streaks on the photo, try the 2MP setting instead.
6. Red, green or blue color cast
a. Under certain lighting conditions, the sensor can become
confused resulting in poor color images.
b. If this is seen on a consistent basis, then the sensor may need
servicing. Please contact Tasco customer service.
7. Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the
end of the battery life, the camera may choose to record shorter
video clips to conserve power.
Date/Time Stamp not appearing on images
Make sure that the “Time Stamp” parameter is set to “On”.
Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting. For
warm environmental conditions, set the Sensor Level to “High” and for
cold weather use, set the sensor for “Low”.
2. Try to set your camera up in an area where there is not a heat source in
the camera’s line of sight.
3. In some cases, setting the camera near water will make the camera take
images with no subject in them. Try aiming the camera over ground.