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NG8060
17 Warranty
17.1 Warranty period
The devices have a 24-month warranty period. The warranty period starts on the day the new unit is purchased.
Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of
purchase and the unit-model are indicated.
17.2 Warranty handling
A faulty unit needs to be returned to an authorized service centre including a valid purchase note and a filled in service
card.
If the unit develops a fault during the warranty period, the service centre will repair any defects caused by material or
manufacturing faults free of charge, by either repairing or exchanging the faulty units or parts of the faulty units. In case
of replacement, colour and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit
is exchanged or repaired by the service centre.
17.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or
accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage
caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer.
17.4 TFT-LCD defect policy
Despite the highest possible standards, the intricate manufacturing of thin-film transistor ( TFT) liquid crystal display
(LCD) screens may still produce slight visual imperfections. However, there will be provided a warranty service for your
NG8060's TFT LCD screen if there are :
– 3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or
– 2 adjacent bright dots or 2 adjacent dark dots; or
– 3 bright and/or dark dots inside an area of 15mm diameter
These TFT LCD screen warranty conditions are offered by theTFT LCD manufacturers. Therefore, at its option, the
product will be repaired or replaced. .
A bright dot is a white or sub-pixel that is always on. A dark dot is a black or sub-pixel that is always off.
This product is in compliance with the essential requirements and other relevant
provisions of the directive 2004/108/EC.