Filter
Top Products
80
Q: Why does a series of broad vertical white line appears through
out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the Internet
Camera into a more shaded area immediately as this will damage
the CMOS sensor.
Q: There is bad focus on the Internet Camera, what should be
done?
A1: The focus might not be correctly adjusted for the line of
sight. You need to adjust the Internet Camera focus manually as
described in Adjust Internet Camera Focus.
A2: There is no adaptor fitted with your C-type lens. If you have
previously changed the supplied CS-type lens, you may have
unintentionally installed a C-type lens without fitting the adaptor
first.
Q: Noisy images occur how can I solve the problem?
A: The video images might be noisy if the Internet Camera is
used is a very low light environment. To solve this issue you
need more lighting.
Q: There is poor image quality, how can I improve the image?
A1: A probable cause might be the incorrect display properties
configuration for your desktop. You need to open the Display
Properties on your desktop and configure your display to show at
least 65’000 colors for example at least 16-bit.
NOTE: Applying only 16 or 256 colors on your computer will
produce dithering artifacts in the image.