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11 Getting Help
• Online Services
Website: http://www.spypen.com
• Customer Support
plawa-feinwerktechnik GmbH & Co. KG
Bleichereistr. 18
73066 Uhingen - Germany
Helpline: +49 (7161) 93872-0 (English, Deutsch)
Website: www.spypen.com, www.plawa.de
Email: support@plawa.de
• ArcSoft Software Help
For North America For South & Central America
ArcSoft HQ Support Center Tel: 1-510-979+5520
(Fremont California, CA) Fax: 1-510-440-1270
Tel: 1-800-762-8657 E-mail:latlnsupport@arcsoft.com
(toll free number)
Fax: 1-510-440-1270
E-mail: support@arcsoft.com
For China For Japan
ArcSoft China Support Center (Beijing) ArcSoft Japan Support Center (Tokyo)
Tel: 8610-6849-1368 Tel: +81-03-3834-5256
Fax: 8610-6849-1367 Fax: +81-03-5816-4730
E-mail: china@arcsoft.com Web: http://www.mds2000.co.jp/arcsoft
E-mail: japan@arcsoft.com and
support@mds2000.com
For Oceania For Europe/Middle East/
ArcSoft Australian Support Center Africa & Rest of the World
(Baulkham Hills, New South Wales) ArcSoft Europe Support Center
Tel: 61 (2) 9899-5888 (Ireland)
Fax: 61 (2) 9899-5728 Tel: +353-(0) 61-702087
E-mail: support@supportgroup.com.au Fax: +353-(0) 61-702001
E-mail: europe@arcsoft.com
Visit http:// www.arcsoft.com for technical support and frequently asked questions (FAQ’s).
12 Appendix
• Technical Specications
• Internal Memory: 16MB NAND FLASH
• External Memory: support SD card memory card up to 128MB (not included)
• Image Sensor: 1.3M CMOS
• Still Image Resolution:
• Resolution 1280 X 960 Super High: Approx. 20 pictures
• Resolution 800 X 600 High: Approx. 106 pictures
• Resolution 640 X 480 Normal: Approx. 225 pictures
• Self Timer: 10 seconds.
• Video Clip:
• Frame rate: Approx. 15 fps video clip (320 X 240)
Approx. 15 fps PC camera (320 X 240)
• Length: Approx. 60 seconds per wider clips
• Unlimited when connected to computer via USB cable
• File Format:
• Still Image - Compression in JPEG format after download to PC via USB (depend on application used)
• Video Clip - AVI Format
• Lens Type: Low profile micro lens
• Working Range: 1.0m to infinity
• Focusing: Fixed focus
• Build in Flash: Flash Modes - AUTO, OFF, ON.
• Effective flash light range: Approx. 1 ~ 1.5 m (Approx. 3 ~ 5 feet)
• Viewfinder: LCD Monitor or optical viewfinder
• External Connector: USB, SD card slot
• Auto Power Off: After 30 seconds inactivity
• Power Supply: USB Port
Li-Polymer rechargeable battery
(User can recharge the battery approximately 250 ~ 280 times)