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Problem Source Solution
Picture is not
clear
The lens is dirty • Clean the lens.
Hands were not steady
when taking the picture
• Ensure hands are steady when taking
picture and remain steady one second
after pressing the shutter button.
The pictures are
blurred
The picture subject was
not in the focus range of
the DV
• Keep a minimum distance of 60 inches
between the picture subject and the DV
lens to stay in the focus range of the
DV.
The flash
doesn't fire
The flash mode is set to
Off
• Set the flash to any other mode except
Off.
DV power is off • Turn on the DV. The computer
cannot
communicate
with the DV
USB cable is not securely
connected
• Connect cable to DV and computer
port.
DV power is off • Turn on the DV.
USB cable is not securely
connected
• Connect cable to DV and computer
port.
The PC DV
doesn't work
Driver is not installed • Install the DV driver.