3Com 09-0704-001 Security Camera User Manual


 
A-2 APPENDIX A: DATABASE UTILITIES ERROR MESSAGES
6 Failed to delete user record.
Cause: dbutil was not able to delete a user record due to internal errors.
Solution: Call tech support.
7 The database password file does not exist.
Cause: dbutil was not able to locate the password file, however, user record files
do exist.
Solution: Make sure DBPATH is set properly or starts dbutil from where the
password file is located.
8 Unable to create password file.
Cause: dbutil was not able to create password file most likely due to a
permission problem.
Solution: Make sure that the user has permission to write to the file
'password.db'.
9 Incorrect password, exit dbutil.
Cause: The user has entered password incorrectly three times.
Solution: Enter the correct password.
10 Unable to create user record file.
Cause: dbutil was not able to create user record file most likely due to
permission problem.
Solution: Make sure that the user has permission to write to the files 'helperdb.nx'
and 'helperdb.dt'.
11 Unable to open user record file.
Cause: dbutil was not able to open user record file most likely due to
permission problem.
Solution: Make sure that the user has permission to open the files 'helperdb.nx'
and 'helperdb.dt'.
12 Unable to create xxx file.
Cause: In saving database into ASCII file, dbutil was not able to create user
specified file 'xxx' file most likely due to permission problem.
Solution: Make sure that the user has permission to write to the files 'xxx'.
Message
Number dbutil Error Messages