Filter
Top Products
74
I can't control the camera
to move up, down, right, or
left smoothly.
Delay might occur when you are accessing a video stream and
remotely moving the camera horizontally. Where significant delay
is identified when you move the camera horizontally or vertically
deactivate the audio streams and/or reduce the size of the video
stream...
Camera Image Quality
Camera has a problem
focusing.
• The lens might be contaminated with dust, fingerprints, or other
dirt. Use a special cleaning cloth to clean the lens or adjust the
focus manually.
• Focusing might be impossible in some cases. If the object is too
close to the lens, more it away from your camera.
Color of the video stream
is too deep or light.
• Please confirm that the image your are watching has the best
quality. Adjust the setting of your display card (color quality) to
at least 16 bits (24 bits or more are recommended).
• Incorrect camera video setting. You may need to adjust some
parameters, such as brightness, contrast, color, and saturation.
Video stream flashes. • Incorrect power cord frequency may cause flashing of the image.
Confirm that your camera uses NTSC or PAL system.
• The image flashes if the objects are black. In this case, adjust the
illumination brighter around your camera.
This is noise problem
during transmission of the
image.
Noise may be produced if you install your camera at a very dark
place. Adjust the illumination around your camera.
Others
How to reboot my camera?
If you only need to re-boot the system and don't want to change any
setting, enter the Setting page and select the Reboot option at the
bottom of the screen. The system will reboot automatically.
I can't replay recorded
files.
Confirm that you have installed Microsoft®’s DirectX 9.0 or above
and use Windows Media Player 9 or above.
NOTE :
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
—Consult the dealer or an experienced radio/ TV technician for help.
You are cautioned that any change or modifications to the equipment not expressly approve by the party
responsible for compliance could void your authority to operate such equipment.