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Troubleshooting
Troubleshooting
Problem Cause Solution
The camera will not
operate
Power is not turned on. zPress the Power button for a few moments.
Memory card slot cover or battery
cover is open.
zBe sure the cover is closed securely.
Batteries are loaded in the wrong
direction.
zReload the batteries in the correct direction.
Batteries are depleted. zReplace with unused alkaline or fully
recharged batteries (two AA-size batteries).
zUse an AC Adapter Kit ACK800 (sold
separately).
Batteries are not the right type. zUse only unused AA-size alkaline batteries or
Canon AA-size NiMH batteries. (For
information about alkaline batteries, see
Proper Battery Handling (p. 16).)
Poor contact between camera and
battery terminals.
zWipe the battery terminals with a clean dry
cloth.
zReload the batteries several times.
The camera will not
record
Camera is in Playback mode. zChange to the Shooting mode.
Flash is charging. zWait until the flash charges. You can press
the shutter button when the upper indicator
lights orange.