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Megapixel Cameras and Surveillance Software User Manual
CBC (America) Proprietary Information p.39
19. Every time that I start the software application it starts recording all frames, even if I set it to
record only motion frames. Is this a bug?
This is a bug that was fixed in software version 3.8.1 and above.
20. How do the CBC (America) cameras utilize PTZ (Pan, Tilt, Zoom)?
There is no mechanical PTZ. However CBC cameras have multi-megapixel resolution and allow
instantaneous electronic pan, tilt and zoom by specifying PTZ window coordinates. Multiple users
can each select their own windows, as though each user independently controls the PTZ.
21. How can I get the MPS built-in web server to work?
MPS software has built-in web server that allows multi-user remote access to live video and video
archives. This web server can be accessed from IE browser by typing :
HTTP://ip_address:port/guix.htm
where ip_address is the IP addresses of the computer running MPS and the port corresponds to the
port number set in the Remote Viewing menu. Please note that in order to access MPS server
remotely the user should enable the server by checking the Allow Remote Viewing field and select
the port that is not blocked by the firewall. For increased security the default value of remote
access port is 4250. The user has the option to select any available port. Often the port 80 (HTTP
port) is most likely to be open on the secured network as it is used by default by IE browser.
22. What is the night performance (Lux) of the MP3DN camera?
In low-light conditions MP3DN switches to 1.3 megapixel monochrome sensor resulting in good
image quality down to 0.01 Lux. The MP3DN is also sensitive to near-infrared illumination –
allowing the use of standard infrared illuminators as the light source.
23. When I attempt to update the firmware on the CBC camera with the firmware update option I
receive the “Ack Timeout” message. Why do I get this error?
If you get the timeout message take the following steps:
• Make sure that no application is requesting the images from the camera during the update
• Make sure that the camera is connected via switch and not with direct cross-over cable
• Re-run CBC Installer prior to the upgrade to make sure that the camera is accessible and
there is no IP conflict
24. Do the CBC cameras support multicast?
No, CBC cameras do not support multicast.
25. Are there any moving mechanical parts in the MP3DN?
The MP3DN does not have any mechanical moving parts inside.
26. What is Ethereal and where can I get it?
Ethereal is a network protocol analyzer. It can be obtained through their web site at
http://www.ethereal.com/