Filter
Top Products
42
APPENDIX
APPENDIX
TROUBLESHOOTING
Problem Cause Solution
Power does not turn on
Battery is inserted in the wrong
direction
Reload battery in the correct
direction.
Batteries are dead Replace or recharge batteries
The battery compartment door
is open
Make sure the battery compartment
door is securely closed.
The camera does not take
pictures
The flash is charging Wait for the flash to charge.
Memory is full Insert a new SD card
SD card is not formatted
correctly
The card may be defective, use a
new card.
Maximum file number is
exceeded
Turn “File No. Reset” on, then
format the card or insert a new
card.
Image is not recorded
when the shutter button is
pressed
The flash is charging Wait for the flash to charge.
Memory is full Insert an new SD card.
The flash doesn’t fire Flash is set to OFF
Set the flash to any mode except
off.
Image is blurry or out of
focus
The camera was moving when
the image was captured
Hold the camera steady when
shooting picture.
The subject was beyond the
range within which the camera
can focus
Turn the Macro mode on if the
subject is within 10 cm (zoomed
out) or 50 cm (zoom in) / don’t use
Macro mode when shooting distant
subjects.
Image is not displayed on
the LCD monitor
An SD Card with non-DCIF
images (recorded with another
camera) is loaded
This camera cannot display non-
DCIF images.
Recorded images are not
saved in memory
The camera was turned
off/powered down before the
image was stored in memory
If the Battery Low indicator appears
on the LCD monitor, replace the
battery immediately.
Cannot transfer images
to a computer after
connecting the USB cable
USB driver is not installed
Install the USB driver before you
connect the camera to a computer
/ turn the camera on.