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Troubleshooting
Troubleshooting
Movie
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Recording
The sound of
camera focusing
is heard.
T CONTINUOUS is selected for F AF
MODE.
Select w CENTER for F AF MODE.
50
Zoom in or out while recording a movie. Stop zoom operation. 48
Intelligent Face Detection is on. Turn off Intelligent Face Detection. 49
Playback
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Pictures
Pictures are
grainy.
The pictures were taken with a different
make or model of camera.
——
Playback zoom
unavailable.
The pictures were taken with a different
make or model of camera.
——
The pictures were cropped or resized to
the size of t.
Audio
No sound in
voice memo and
movie playback.
The camera is in silent mode. Turn silent mode off. 19
Playback volume is too low. Adjust playback volume. 99
The microphone was obstructed. Hold the camera correctly during recording. 90
The speaker is obstructed. Hold the camera correctly during playback. 91
Deletion
Selected pictures
are not deleted.
Some of the pictures selected for deletion
are protected.
Remove protection using the device with
which it was originally applied.
85
Frame no.
File numbering
is unexpectedly
reset.
The battery-chamber cover was opened
while the camera was on.
Turn the camera off before opening the
battery-chamber cover.
6, 98