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Troubleshooting
Wireless Networks
Problem Possible cause Solution Page
Problem connecting or upload-
ing pictures to smartphone.
Can not shoot photos using a
smartphone.
The smartphone is too far away. Move the devices closer. —
Nearby devices are causing radio interference.
Move the camera and smartphone away
from microwave ovens or cordless phones.
—
The smartphone is connected to another de-
vice.
The smartphone and camera can connect to
only one device at a time. End the connec-
tion and try again.
—
There are several smartphones in the vicinity.
Try connecting again. The presence of mul-
tiple smartphones can make connection dif-
ficult.
—
—
The current image was created on another
device and can not be uploaded to a smart-
phone.
—
Smartphone will not display
pictures.
—
Select ON for r WIRELESS SETTING >
RESIZE IMAGE FOR SMARTPHONE H. Se-
lecting OFF increases upload times for larger
images; in addition, some phones may not
display images over a certain size.
—