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Troubleshooting Possible causes Solutions
Frame erase does not
erase the frame.
i Some frames may be protected. i Remove the protection.
The ERASE ALL function
does not erase all the frames.
Can’t format the xD-
Picture Card.
The xD-Picture Card contact area is soiled. Wipe the xD-Picture Card contact area with a
clean dry cloth.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera’s LCD monitor.
i The USB cable is not properly connected to
the computer or camera.
i The PC is not switched on.
i Set up the camera and the USB cable
correctly.
i Switch the PC on.
The camera no longer
works correctly.
The camera has suffered an unforeseen
problem.
Briefly remove the batteries or disconnect the
AC power adapter. Then reload the batteries
or reconnect the AC power adapter and try
again.
Nothing happens when I
use the Mode switch.
i Camera malfunction.
i The batteries are exhausted.
i Briefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power adapter
and try again.
i Replace the batteries.
Troubleshooting
e If you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
Can’t use the flash to take
pictures.
i The shutter button was pressed while the
flash was charging.
i The batteries are exhausted.
i The Suppressed Flash mode is selected.
i Wait until charging is completed before
pressing the shutter button.
i Load new batteries.
i Set the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
The photographed image
is dark even though I used
the flash.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed scenery with Macro mode
selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not suited
to autofocusing.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
The playback image is
faded when I used the
flash to take a picture.
i There is dust on the flash control sensor. i Use an applicator such as a cotton swab to
clean the flash control sensor.
There is speckling on the
image.
The shot was taken with a slow shutter speed
(long exposure) in a high-temperature
environment.
This is a characteristic of CCDs and does not
indicate a camera fault.