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GENEVA
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HOT BEVERAGE MERCHANDISER • 3205 • 3206 • 4214803
DIAGNOSTIC LOG
Displayed Message Explanation of Condition
KEY STUCK
A key on the user keypad has been closed continuously for >15
seconds
WATER LEAKAGE
The hot inlet valve has had to be switched on > 30 times since
the last vend was taken
NO CUPS Comes into force after 2 unsuccessful attempts to drop a cup
ELECTRONICA
Internal serial communication failure between the control board
and the RIO board
IO CONFIG ERR. Board has not been initialized using the ENG LINK
WASTE TRAY FULL Either the Liquid or Coffee ground waste bucket is full of water
HEATER INHIBITED The heater tank has not filled within the 3.5 minute time limit
PLACE OWN CUP Sold-out of cups
FILLING BOILER
Comes into force 15 seconds after starting to fill the heater tank
with water. Indication of a slow rate of fill
C BREWER FAULT Brewer unit is not cycling correctly – a motor or cycle-switch fault
NEW FILTER REQD
Filter belt warning (if activated) – comes into force after air
pressure seen to be present after 7 seconds
FILTER BROKEN
Brewer Fault – comes into force after air pressure has seen to be
present after 20 seconds during a vend
DOOR FAULT
Cup door mechanism is not cycling correctly - a motor or cycle-
switch fault
NOTES:
1) The event log will only record events that persist for two or more consecutive event log checks. Event
log checks take place once every 60s, so in the worst case scenario an event may have to be in force
for almost 120s before it is recorded.
2) The event log does not handle concurrent events. If two (or more) fault conditions are active, only the
first occurrence will be recorded.