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Troubleshooting and Support
The camera
does not
respond when
I press a
button.
The camera is
turned off or has
shut down.
Turn on the camera, or turn it
off and then on again.
The camera is
connected to a
computer.
Most of the camera buttons do
not respond when the camera
is connected to a computer. If
they respond, it is only to turn
on the Image Display if it is off,
or, in some cases, turn off the
Image Display if it is on.
The camera is
processing an
image.
Wait until the Memory light
turns off, indicating the camera
has completed processing the
previously-taken image.
The batteries
are drained.
Replace or recharge the
batteries.
The optional
memory card is
not a supported
card or is
corrupted.
Ensure that the memory card is
the proper type for your
camera (see page 166). If the
card is the proper type, turn off
the camera, remove the
memory card, turn on the
camera, and see if the camera
responds when you press a
button. If so, then the card is
probably corrupted. Replace
the memory card.
The camera has
stopped
operating.
Reset the camera (see
page 96).
Problem Possible Cause Solution