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Troubleshooting
May 4, 2005 6-3
Clearing a Paper Jam
If the Paper Jam message is displayed on the operator panel, there are two
methods that you can use to try to clear the paper jam.
Method 1
1. Press Paper Rewind until the Paper Empty message appears.
2. Press Paper Advance to re-load the paper into the printer.
The printer advances the paper, then cuts and discharges about 20 in.
(508 mm) of blank paper. This reduces the possibility of fingerprints
or other damage to the prints (see page A-2).
The operator panel displays the Ready message.
Method 2 If the Paper Jam message is still displayed on the operator panel:
1. Turn off the printer and open the upper cover.
2. Remove the ribbon from the printer.
CAUTION:
Prevent damage to the printer. Do not pull abruptly on the
paper.
3. Slowly and carefully pull the jammed paper out of the printer.
4. Cut off any damaged or printed areas of the paper.
NOTE: Do not damage or mark any of the rollers.
Kodak
Photo Printer 6850
Power
Ready
Error
Rewind/Clear
Paper
Enter
Paper
AdvanceMenu
Kodak
Photo Printer 6850
Power
Ready
Error
Rewind/Clear
Paper
Enter
Paper
AdvanceMenu