Kodak EX-1011 Digital Photo Frame User Manual


 
29 www.kodak.com/go/support
Troubleshooting and support
Wireless network connection (EX models)
Cannot copy pictures from
Kodak EasyShare software.
Make sure your frame and computer are on.
Make sure the USB cable is securely connected (page 10).
Make sure you have installed the latest version of EasyShare
software (page 1).
From My Collection in EasyShare software, make sure the
pictures are in the Picture Tray.
Problem Possible causes and/or solutions
Frame cannot connect to
the wireless network —
"Wireless network not
found" appears.
Make sure you have a wireless router and that it is
broadcasting the SSID, or enter the SSID manually.
Make sure your frame and computer are on.
Make sure you have installed Windows media player 11 (from
the EasyShare software CD) and you have allowed sharing in
media player (page 19).
Make sure the wireless router and network are running before
the frame begins scanning for a network.
Make sure you are within the operating range of the network.
Move the frame into the same room with the router.
Check for sources of interference in the wireless signal, such as
a microwave oven or a cordless telephone.
Check with your router manufacturer for a possible firmware
update.
Make sure your frame is using the latest firmware. Check
www.kodak.com/go/digitalframesupport for updates.
If... Try one or more of the following