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Troubleshooting and support
www.kodak.com/go/support
32
Screen messages
Screen message Try one or more of the following
Create file failed. The device (memory card, USB drive, camera, etc.) you are
trying to copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Error attempting to open file or
directory.
■ Turn off the frame, then turn it back on. If the problem
persists, contact customer support help, at
www.kodak.com/go/digitalframesupport
.
Error duplicate file name.
Error occurred while closing a file.
Error invalid file name
Error reading from file.
Error writing from file.
Error writing a file.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
Please enter your SSID.
■ Enter the name of your network. If you do not know
it, contact your system administrator or the person
who set up your wireless network.
Printer unavailable.
Unable to connect to printer.
■ Make sure your printer is on and the USB cable is
securely connected (page 14).
■ Make sure you changed your USB connection mode
from computer to printer (page 14).