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Troubleshooting
Troubleshooting
Camera problems
Status Solution
Camera does not
turn on
■ Charge rechargeable batteries (see page 1).
■ Remove then reinsert or replace batteries. If the camera still does
not function, go to www.kodak.com/go/z981support and select
Interactive Troubleshooting & Repairs.
Camera does not turn
off
Camera buttons and
controls do not
function
Camera freezes up
when a card is inserted
or removed.
■ Turn the camera off, then back on. Make sure the camera is
turned off before inserting or removing a card.
LCD is too dark. ■ Adjust the LCD Brightness setting (see page 44).
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer the picture to the computer (see page 47), then format
the card or internal memory.
■ Take another picture.
In Review, you do not
see a picture (or the
expected picture) on
the LCD
■ Check the image storage location (see page 45). Format the card
in the camera (see page 46)
Caution: Formatting a card deletes all pictures and
videos, including protected files.
Pictures remaining
number does not
decrease after taking a
picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire ■ Check the flash setting, and change as needed (see page 14).
NOTE: The flash does not fire in all modes.