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6 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Camera problems
If Try one or more of the following
Camera does not
turn on.
■ Install new batteries (see page 1).
■ Charge rechargeable batteries.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Flash is not open.
■ If the camera is on but the flash is closed, move the On/Off button to
On again. After your turn off the camera, close the flash.
Pictures remaining
number does not
decrease after
taking a picture.
■ The camera is operating normally. Continue taking pictures.
Stored pictures are
corrupted.
■ Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.
■ Transfer the pictures to the computer (see page 43), then format the
card or internal memory (see page 34).
■ Caution: Formatting a card deletes all pictures and videos,
including protected files.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■ Check the image storage location setting (see page 32).
■ When taking pictures, make sure that the Shutter button is pressed
completely down.
■ If problem persists, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting and Repairs.