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48 www.kodak.com/go/support
Troubleshooting
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■ Transfer the picture to the computer (see page 43), then format the
card or internal memory (see page 34).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Take another picture. If screen is still blue or black, visit
www.kodak.com/go/z8612support and select Interactive
Troubleshooting and Repairs.
Shutter button
does not work.
■ Turn on the camera (see page 2).
■ Wait until the Image Storage icon stops blinking red before attempting
to take another picture.
■ Transfer pictures to the computer (see page 43), delete pictures from
the camera (page 17), switch image storage locations (see page 32),
or insert a card with available memory (page 3).
■ If problem persists, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting and Repairs.
Slide show does
not run on external
video device.
■ Adjust the camera Video Out setting (NTSC or PAL, see page 34).
■ See the external device’s user’s guide.
Picture is too light.
■ When using the flash, move so there is at least 2 ft (0.6 m) between
the camera and the subject.
■ Decrease Exposure Compensation (see page 37).
Picture is not clear.
■ Clean the lens (see page 59).
■ Make sure your camera is not in Close-up mode.
■ Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
■ Place the camera on a flat, steady surface or use a tripod.
If Try one or more of the following