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Troubleshooting
Technical Notes
Pictures are blurred. • Use flash.
• Use high-sensitivity shooting mode.
• Use electronic vibration reduction.
• Use D.
• Use tripod and self-timer.
26
40
58, 111
90
28
Bright specks appear in
pictures shot with flash.
Flash is reflecting off particles in air. Turn flash
off.
26
Flash does not fire. • Flash is off.
• Some scene modes that cannot turn on flash
are selected.
• B of focus mode is applied.
• D modes other than [Time-lapse movieP] is
selected.
• [Continuous], [BSS], or [Multi-shot 16] is
selected for [Continuous].
26
31
29
56
90
Optical zoom cannot be used. Optical zoom cannot be used while recording
movies.
56
Digital zoom cannot be used.
Digital zoom is not available when shooting in the
b
(Portrait) or
e
(Night portrait) mode, before
movie recording begins, when [Continuous] is set
to [Multi-shot 16], or when [Digital zoom] in the
setup menu is set to [Off].
32, 56,
90, 112
[Image size] not available.
[Image size] cannot be adjusted when [Multi-shot
16] is selected for [Continuous].
90
No sound when shutter is
released.
• [Off] is selected for [Sound settings] > [Shutter
sound] in setup menu.
• [Continuous], [BSS], or [Multi-shot 16] is
selected for [Continuous] in shooting menu.
• d ([Sports] scene mode) or l ([Museum]
scene mode) is selected.
• D mode is selected.
112
90
34, 36
56
AF-assist illuminator does not
light.
• [Off] is selected for AF assist option in camera
setup menu.
• AF-assist illuminator turns off automatically in
some modes.
111
33-38
Problem Cause/Solution A