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Troubleshooting
Technical Notes and Index
Electronically Controlled Cameras
In extremely rare instances, unusual characters may appear on the monitor and the
camera may stop functioning. In most cases, this phenomenon is caused by a strong
external static charge. Turn the camera off, remove and replace the battery, then turn the
camera on again. Note that disconnecting the power source as described above may
result in the loss of any data not recorded on the internal memory or memory card at the
time the problem occurred. Data already recorded is not affected. In the event of
continued malfunction, contact your retailer or Nikon-authorized service representative.
Shooting
Monitor is turned
off, and the power-
on lamp flickers.
Battery temperature is high. Turn off camera, and allow
battery to cool down before resuming use. After the lamp
blinks for three minutes, the camera turns off automatically,
but you can also press the power switch to turn it off
manually.
23
Camera
temperature rises.
When functions such as movie recording are used for a long
time, or when the camera is used in a location with a high
ambient temperature, the camera temperature may rise. This
is not a malfunction.
158
Problem Cause/Solution
A
Cannot set to
shooting mode
Disconnect the HDMI cable or USB cable. 171, 174, 180
No picture taken
when shutter-
release button is
pressed.
• When camera is in playback mode, press the c or
shutter-release button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When the scene mode is e (Night portrait) or HDR in
o (Backlighting) is Off, raise the flash.
• When flash indicator blinks, flash is charging.
34
13
28
37, 49, 50
38
Camera cannot
focus.
• Subject is too close to the camera. Try shooting with D
(macro close-up) in the focus mode, or Scene auto
selector or Close-up scene mode.
• The intended subject is one with which autofocus does
not perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
40, 46, 55
33
196
32, 95
40
23
Problem Cause/Solution
A